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The ISPY2015 post event supplement is now available.

Download the post event supplement here

ISPY2015 Winners Announced.

View the winners here

Inflight Sales Person of the Year 2015 

We were delighted to welcome the good and great from Inflight Retail to Brighton in January to celebrate the achievements of the World’s Greatest Selling Cabin Crew at ISPY2015.

The awards evening started to fizz with a Champagne reception at the Grand Hotel, kindly sponsored by Ratcliffe & Brown. Guests chatted about their ISPY week and the excitement of what was to follow was almost tangible.

Our guests were then invited to take a short walk to the Odeon Cinema for an Oscar style awards ceremony. A first for the event.

Hosting the awards ceremony, along with Tom Manktelow, Mars international inflight business development manager, Adrian Dibden, owner and managing director of Portfolio Partners (both gold sponsors) and Markus Stauss, Coty marketing director for travel retail worldwide (platinum sponsor), is my favourite part of the event. Just seeing delight imprinted on so many faces is wonderful.

Fourteen awards were presented with some having bronze silver places.

Standing ovations went to Aer Lingus for winning the Airline of the Year award, Rakhita Jayawardena for being presented with the ISPY fellowship award, the ISPY2015 Advocates who had worked so hard throughout the event and of course our overall team and individual winners.

The top awards went to easyJet. Amy D’Andrea won silver overall individual.  Henry Vince won the title of Inflight Sales Person of 2015 and Kendal Evans & Andrew Todd won the overall team award, all from easyJet.

Pandora and the Little Coffee Bag Company were thrilled to be chosen by the World’s Greatest Selling Cabin Crew as the best product products at show for café and gift.

Once the presentations were completed everyone hot footed it back to the Grand Hotel for dinner and the after show party. TR Business very kindly sponsored the live band Soul Beat which kept everyone on the dance floor until the early hours.

It seems that our unique and unrivalled formula of training, reward and recognition and the bringing together all stakeholders has success stamped all over it.

Many thanks to everyone who attended and the part you played in making ISPY2015 a life-changing week for so many.

We look forward to seeing you at ISPY2016!

Wishing you all a very successful 2015.

Christine Martin

Managing Director

TRT & ISPY

 

Facts

92 cabin crew represented 37 airlines

8 concessionaire companies attended

30 companies sponsored the event

4 media sponsors

 

For further information please contact Christine Martin. Christine@trtuk.com

 

 

ISPY2015 Winners list

 

Inflight Sales Person of the Year 2015

 

1st place – Henry Vince – easyJet

2nd place – Amy D’Andrea – easyJet

3rd place – Abi Nugroho – Cathay Pacific Airways

 

Inflight Sales People of the year Overall Team Award Winner 2015

1st place – Kendal Evans & Andrew Todd – easyJet

2nd place – Brandon Chan & Shireen Nair – Malaysia Airlines

3rd place – Michelle Barbitta & Jonathan Gardiner – Air Canada

 

Product Knowledge – Team Award

1 Abi Nugroho & Moe Kitagawa – Cathay Pacific Airways

2 Ioana Boca & Janis Rubenis – Wizz Air

3 Joel Tan & Julie Heng – Cathay Pacific Airways

 

Sales as a Service PA – Team Award

1 Sandra Siniavskaja & Petra Szvetnyik – Wizz Air

2 Kurt Rudlin & Marcellino Green  –  South African Airways

3 Celia Jackson & Anna Jacobs – Gulf Air

 

Product Merchandising – Team Award

1 Achilles B. Sureen & Adrian Kuah Ban Soon – Air Asia X

2 Jeremy Ng & Jessica Kim – Dragonair

3 Emma Koivuluoma & Petri Forder – Finnair

 

Emotionally Intelligent Teamwork– Team Award

1 Diana Jakaela & Dace Straupmane – SmartLynx

2 Kara McClean & John Smith – Flybe

3 Amanda Fenu & Jean Marcel Mwanza – Kenya Airways

 

Sales as a Service – Team Award

1 Deborah Francesca Cremasco & Nadia D’Amico – Air Canada

2 George Lee & Miki Barber – American Airlines

3 Duncan Wallis & Holly Dexter – Ryanair

 

ISPY in the Dragons’ Den

Winner –  Aer Lingus – Emma Young & Glenn Butler

 

ISPY2015 Airline of the Year

Winner –  Aer Lingus

Highly Commended – AirAsia X

 

Best Cafe Product at Show

Winner – The Little Coffee Bag Co

 

Best Boutique Product at show

Winner – Pandora

 

Act of Kindness at ISPY2015

Winner – Team Air Canada

 

Charm Award at ISPY2015 sponsored by Pandora

Clover Lui Hong Kong Airlines

 

ISPY Fellowship Award

Rakhita Jayawardena

 

 

Coty Prestige Portfolio Partners Mars