Hello and welcome to the amazing and unique world that we call ISPY!

ISPY stands for ‘Inflight Sales Person of the Year’ as well as ‘driving standards through education and motivation’. People attend ISPY to learn, share information; showcase best practice, network and celebrate excellence within Inflight Retail.

ISPY2016 is going to be very special, as we will be celebrating our 15th birthday at the Radisson Blu Edwardian Hotel. London Heathrow Airport. UK.

ISPY is an annual four day event for all Inflight Retail stakeholders groups such as,

  • The world’s greatest selling cabin crew
  • Crew training & performance management
  • Inflight retail buyers
  • Concessionaires
  • Suppliers
  • Media

The world’s greatest selling crew are trained and assessed in order to compete for the title of ‘Inflight Sales Person of the Year’.

Airline’s can compete for the title of ISPY Airline of the Year

Crew training and performance managers & Concessionaires can sit in and observe the crew training and assessments, as well as attend many workshops specific to their interests. The Airline information tab at the top of the page will reveal a drop down menu. All information relating to airline participation resides there.

Inflight retail buyers & suppliers are invited to attend the last two days of ISPY, which features the trade show, networking, workshops and STM Challenge.

Members of the press may attend throughout.

The ISPY2016 programme starts on Sunday 24th January 2016 and concludes on Thursday 28th with the spectacular ISPY Gala Awards.

There is a full social programme to ensure that the work / fun balance is just right!

To access much of the information relating to airline, supplier & concessionaire participation (Downloads) you will need to register first.

iSpy Academy interactive learning
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